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Product Operations @Cermati
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WORK HISTORY
Product Operations @Cermati
Jakarta, ID
Spearheaded high-volume automation projects, which directly contributed to a 65% reduction in processing time.• Executed the end-to-end delivery of 3+ third-party API integrations, defining technical specifications and leading User Acceptance Testing (UAT) to ensure seamless integration.• Established a standardized Public API Library for client use, streamlining the technical onboarding process for external partners and improving documentation standards.• Improved the internal Portal, optimizing Role-Based Access Control (RBAC) and dashboard UX enhancements to improve system security and user efficiency.• Managed system configurations and data migrations to support business continuity, including corporate entity rebranding updates• Acted as technical liaison for external clients, performing root cause analysis on integration errors and resolving product blockers to ensure successful flow.• Maintained the reporting matrix for the web/app marketplace using funnel analysis, delivering monthly insights to leadership on conversion drivers and traffic anomalies.
EDUCATION
President University
Bachelor of Engineering - BE
ABOUT YUDHA PRATAMA
Results-oriented professional with a background in Product and Industrial Engineering. Experienced in executing API integrations, managing internal product tools, and driving process efficiency. Proven track record of creating technical specifications and utilizing data.
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