Yatin Rawat

Account and Supplier Risk Investigator @Expedia Group

Gurugram, IN

Core function is to support multiple real-time work queues and out of queue monitoring tasks, making independent and accurate decisions on high-risk behaviors across Expedia Group accounts and supply partnersConsistently maintain or exceed required performance standards related to productivity, quality, and efficiencyProvide feedback on critical issues impacting the team workflow, including bugs, data gaps, and technical problemsMaintain up to date knowledge of the account and supplier risk spaceSuggest changes to policies and procedures which enhance effectiveness of the teamParticipate in initiatives to identify improvements in tools and processesRespond to and resolve inbound customer and partner escalationsSupport business continuity emergencies, as requested by leadership

Guru Jambheshwar University of Science and Technology, Hissar

Bachelor of Mass Communication, Mass Communication/Media Studies