Satyam Chandra
Travel Services Specialist-premium @Expedia Group
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WORK HISTORY
Travel Services Specialist-premium @Expedia Group
Hotel Stay Resolutions: Ensure precise and timely resolutions for travelers\' hotel stays using Voyager and Salesforce.Flight Query Management: Adeptly handle flight queries in GDS and FairLogix, making swift decisions to deliver prompt and efficient service.Multi-Channel Support: Converse with customers via call, chat, and email to address their Line of Business (LOB) needs.Meeting Management: Create meeting minutes of meetings (MOM) and share process updates.Team interaction: Engage with the team to enhance exposure and improve service delivery.
EDUCATION
Birla Institute of Technology
Bachelor's degree
ABOUT SATYAM CHANDRA
Results-driven Operations and Analytics Leader with a proven track record in guiding…
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