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Lead Admssions Specialist @Equip
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WORK HISTORY
Lead Admssions Specialist @Equip
Manage, coach, and train a team of 6 to hit a weekly goal of 7 admissions each, as well as personal and professional goals. Contributing to the admissions goals of a larger team to help support accessibility to treatment.
ABOUT WILLY SORILA
A dedicated professional with over a 3 of experience in quality assurance and admissions training, and admissions management. Expertise in quality assurance analysis and customer satisfaction informs the design and implementation of processes that optimize operational outcomes. Commitment to fostering a culture of continuous improvement aligns with organizational goals as well as personal development and growth. Previous leadership roles, including Admissions Training Manager and Admissions Quality Assurance Manager, underscore the ability to develop and deliver impactful training programs. Collaborative efforts have enhanced team performance and client satisfaction. Driven by a mission to support teams and empower organizations through structured, analytical approaches to problem-solving and service excellence.
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