Vikash Gupta
Python | Cloud | ML | NLP | LLM | Git | Docker | Computer Vision | Power BI
- Role
- Fraud Analyst at Pegasystems
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Vikash Gupta
Results-driven Data Science Analyst with 2.7 years of experience architecting and…
Experience
Fraud Analyst
Dec 2024 — Present
Transaction Dispute Resolution: Managing and resolving customer disputes related to transactions, ensuring fair outcomes for all parties involved.2. Chargeback Process Oversight: Handling the chargeback lifecycle, from initiation to resolution, adhering to card network guidelines and deadlines.3. Fraud Analysis: Identifying fraudulent activities or patterns in disputed transactions to minimize financial losses and enhance security measures.4. Documentation and Reporting: Preparing accurate documentation and reports to support cases and providing insights to stakeholders.5. Stakeholder Communication: Collaborating with banks, merchants, and customers to ensure seamless communication during the dispute process.
Education
BPS Public School Naubatpur Chandauli
Matriculation
SRM IST Chennai
Master of Computer Applications - MCA, Artificial Intelligence
Sam Higginbottom University of Agriculture, Technology And Sciences (SHUATS)
Bachelor of Computer Application
2020 — 2023
Central Academy
Intermediate, PCM
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