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Tyrone Grace
Contracts Manager @Oranga Tamariki—Ministry for Children
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WORK HISTORY
Contracts Manager @Oranga Tamariki—Ministry for Children
Auckland, NZ
Manage the lifecycle of contracts, from initiation to completion, addressing any issues and ensuring successful outcomes.• Oversee the effective delivery of services to meet the needs of the community and stakeholders, aligning with strategic priorities.• Facilitate public participation initiatives, engaging with the community to gather input and ensure inclusivity in decision-making processes.• Interpret and apply relevant legislation to guide decision-making and ensure legal compliance in all aspects of the role.• Implement and maintain quality assurance processes to ensure that services and partnerships meet established standards.• Monitor and evaluate the performance of contracted suppliers, providing feedback and addressing any issues that may arise.• Cultivate and maintain positive relationships with contracted providers, community leaders, and key stakeholders.• Manage and optimize client accounts, ensuring satisfaction through regular communication, problem resolution, and continuous improvement initiatives.
EDUCATION
Somerset College
Cert II, Business, Management, Marketing, and Related Support Services
PIHMS - Pacific International Hotel Management School, New Plymouth, New Zealand
Diploma of Education, Applied Hospitality and Tourism Management
ABOUT TYRONE GRACE
As a Contracts Manager at Oranga Tamariki—Ministry for Children, I specialize in Māori, Partnerships, and Communities, leveraging my expertise in administration, contract management, and cultural awareness to optimize collaborations and ensure successful outcomes. With a proven track record in administration and contract management, I have cultivated strong relationships with contracted providers, ensuring seamless collaboration and facilitating effective communication channels. I bring a unique blend of cultural awareness and strategic thinking to my role, having previously served as the Principal Advisor for Māori Economy at Auckland Unlimited, where I was instrumental in enhancing business capabilities and fostering innovation within Auckland SMEs. I played a key role in identifying and addressing development needs for businesses, offering strategic advice, and establishing vital connections to catalyze growth. I also guided businesses to access comprehensive services provided by Auckland Unlimited, Regional Business Partnerships, and other partner organizations. I am passionate about driving economic prosperity and increasing quality job opportunities for Māori and SMEs while actively collaborating with businesses and stakeholders. I hold a Bachelor\'s degree in Hotel Management from PIHMS - Pacific International Hotel Management School, where I gained valuable skills in business support and sales target management.
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