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Amy Parkinson
Business Support Manager @Oranga Tamariki—Ministry for Children
Auckland, NZ
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jun 2021 — Present
Business Support Manager @Oranga Tamariki—Ministry for Children
EDUCATION
1999 — 2002
London South Bank University
BSc, BA, Criminology, Sociology
1998 — 1999
Spalding High School
A' Levels, Sociology, English Literature History General Studies
2002 — 2004
University of Sussex
MA, English Literature
SKILLS
Business Process ImprovementService ManagementRecruitingStaff DevelopmentProject DeliveryCall CenterAnalysisCall CentersTrainingLeadershipEmployee EngagementCustomer ExperienceTeamworkTeam ManagementProject ManagementCustomer RetentionCustomer ServiceService DeliveryProgram ManagementTechnical SupportBusiness AnalysisService ImprovementCross-Functional Team LeadershipTroubleshootingMicrosoft ExcelProcess ImprovementCoachingTime ManagementPersonal DevelopmentOperations ManagementInterviewsLeadership DevelopmentHuman ResourcesPerformance ManagementCrmEmployee TrainingIT Service ManagementAccount ManagementChange ManagementTraining Delivery
ABOUT AMY PARKINSON
Profile I have over 16+ years of work experience in large and small contact centres. I…
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