Troy Golba

Workforce Development Training Manager @PCSI - Professional Contract Services, Inc

Austin, TX, US

Created with the team a nationally awarded company training program that adds skills and career growth to all sites-Technical writing in the creation of visual standard operating procedures, instructional, and user guides-Utilized diagram drawing software such as Visio for flow charts to provide clear illustrations that match instruction-Built a training library database of e-learning for company-wide use, utilizing Microsoft SharePoint and Litmos LMS-Hosting weekly webinars to deliver train-the-trainer programs utilizing Microsoft Teams-Created channels on Microsoft Stream for an easily accessible YouTube similar experience with training videos-E-learning quizzes, checklists, and training surveys created using Microsoft Forms-Wrote all training materials in accordance with International Standards Organization (ISO) requirements-Implemented corporate training plan for employee new hire skills training and retraining-Performed technical training to a wide audience range, ensuring simplicity-Authored visual standard operating procedures for the trainers and company-Designed all new training materials to be launched utilizing the analysis, design, development, implementation, and evaluation (ADDIE) model, keeping employee safety first-Perform needs analysis, find gaps, and create training solutions-Conduct train-the-trainer workshops to support trainers nationwide-Maintain all relevant up-to-date certifications in the field-Collaborate with all corporate departments on creating departmental training plans-Share key training metrics that strengthen the new business-Maintain the corporate training document control matrix to International Standards Organization (ISO) standards-Perform data scrubbing on training data to report on key performance indicators-Relationship building with trade schools, universities, and training vendors.

Texas A&M University

Professional Certificate

Central Michigan University

Bachelor's Degree

State of Texas

Texas Educator License