Troy Golba

About Troy Golba

Troy is a passionate, fun, people-first-oriented corporate training leader with 9 years…

Experience

1. Workforce Development Training Manager

   PCSI - Professional Contract Services, Inc

   Dec 2016 — Present · Austin, TX, US

   Created with the team a nationally awarded company training program that adds skills and career growth to all sites-Technical writing in the creation of visual standard operating procedures, instructional, and user guides-Utilized diagram drawing software such as Visio for flow charts to provide clear illustrations that match instruction-Built a training library database of e-learning for company-wide use, utilizing Microsoft SharePoint and Litmos LMS-Hosting weekly webinars to deliver train-the-trainer programs utilizing Microsoft Teams-Created channels on Microsoft Stream for an easily accessible YouTube similar experience with training videos-E-learning quizzes, checklists, and training surveys created using Microsoft Forms-Wrote all training materials in accordance with International Standards Organization (ISO) requirements-Implemented corporate training plan for employee new hire skills training and retraining-Performed technical training to a wide audience range, ensuring simplicity-Authored visual standard operating procedures for the trainers and company-Designed all new training materials to be launched utilizing the analysis, design, development, implementation, and evaluation (ADDIE) model, keeping employee safety first-Perform needs analysis, find gaps, and create training solutions-Conduct train-the-trainer workshops to support trainers nationwide-Maintain all relevant up-to-date certifications in the field-Collaborate with all corporate departments on creating departmental training plans-Share key training metrics that strengthen the new business-Maintain the corporate training document control matrix to International Standards Organization (ISO) standards-Perform data scrubbing on training data to report on key performance indicators-Relationship building with trade schools, universities, and training vendors.

Education

• Texas A&M University

  Professional Certificate

  2017 — 2018

• Central Michigan University

  Bachelor's Degree

  2002 — 2007

• State of Texas

  Texas Educator License

  2014 — 2021

Skills

• Public Speaking
• Coaching
• Teaching
• Leadership
• Curriculum Design
• Management
• Nonprofits
• Research
• Social Networking
• Public Relations
• Social Media
• Human Resources
• Customer Service
• Training
• Community Outreach
• Microsoft Office
• Leadership Development
• Team Leadership
• Fundraising
• Event Planning
• Marketing
• Recruiting
• Friendly Personality
• Staff Development
• Team Building
• Small Business
• Social Media Marketing
• Data Analysis
• Tutoring
• Consulting
• Instruction
• Advertising
• Event Management
• Editing
• Writing
• Powerpoint
• Curriculum Development
• Microsoft Excel
• Microsoft Word
• Instructional Design