Tracy Wells

About Tracy Wells

Strategic and forward-thinking leader with extensive experience leading high-performing…

Experience

1. Regional Manager

   Trinity Health

   Jul 2018 — Present · US

   Manage Health Informatics Specialists across Idaho, Oregon and California.• Lead department operations with a focus on guiding behaviors, organizational integrity, and accountability.• Partner with leadership to develop, communicate, and drive achievement of strategic goals across multiple regions. • Drove the transformation of individual Idaho, Oregon and California, community and hospital teams into a single, aligned regional informatics team in order to gain efficiencies and provide outstanding service. Working to expand this service area and enterprise wide.• Collaborate with operations leaders to support organizational priorities and system wide initiatives. • Review and interpret data and performance metrics to evaluate outcomes and support cases for change. • Serve as a subject matter expert for informatics initiatives providing leadership through complex project management. • Oversee daily operations; prioritize department workload to ensure efficient service delivery.• Communicate effectively across all organizational levels to support alignment and transparency.• Manage a team of 16-45 colleagues, including hiring, performance evaluations, coaching, development, scheduling, and conflict management. • Monitor and improve customer support and enhance service quality and customer satisfaction.• TogetherCare Hospital Readiness Activation Project Manager, Project Training Team Manager, Command Center Issue Coordinator, Super User• Played a key role in region wide Covid-19 Incident Command, including Project Manager for region wide Covid-19 surge clinic and unit builds. • Led critical operational and staffing efforts to launch and sustain COVID-19 vaccinations clinics across Saint Alphonsus Health System.