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Start for FreeTom Jones
Head of Operational Risk @CIBC US
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WORK HISTORY
Head of Operational Risk @CIBC US
Chicago, IL, US
EDUCATION
Milligan College
Bachelor of Science, Business Administration
SKILLS
ABOUT TOM JONES
Tom Jones is an executive with expertise in compliance, risk, regulatory, and customer experience. • Innovative problem-solver with proven leadership in financial services and consulting. • Accomplished in casting vision for large experienced teams to deliver under challenging scenarios and close scrutiny.• Ability to sustain performance by building repeatable and efficient processes that work across business areas.• Trusted advisor to top senior executives with expertise in communicating and solving complex matters. • Speaker at various industry and regulator forums on topics including customer experience, strategy, risk assessments, and key risk indicators. • Won multiple industry awards for innovation of risk assessments and robotics for certain customer notifications. • Sponsor of other innovations that eliminated hours annually.
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