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Tim Reed
Customer Success Account Manager @Deloitte
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WORK HISTORY
Customer Success Account Manager @Deloitte
Houston, TX, US
Led stakeholder workshops, capturing detailed business/system requirements • Delivered functional specifications working closely with technical teams using agile methodologies to guide solution design and implementation• Conduct user acceptance testing to ensure system functionality aligns with business goals, and support end-user training• Facilitate software demonstrations for enterprise organizations, provide ongoing support, and manage client communications throughout the project lifecycle
EDUCATION
Prairie View A&M University
Bachelor's of Science, Mechanical Engineering
ABOUT TIM REED
Results-driven Customer Success Account Manager with experience driving revenue growth in…
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