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Tiago Maldaner
Head of Customer Success @Yalo
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WORK HISTORY
Head of Customer Success @Yalo
Sao Paulo, BR
Leading the Customer Success strategy in Brazil, partnering with top enterprise clients to drive measurable business outcomes. Responsible for building scalable processes, strengthening executive relationships, and ensuring retention and growth across strategic accounts. Managing customer success managers and operations specialists.
EDUCATION
Unisinos
Bachelor's degree, Economics
FGV - Fundação Getulio Vargas
Master of Business Administration (M.B.A.), Strategic Management of Companies
Ohio University
Marketing, Marketing
Tera
Digital Product Leadership, Digital Product
SKILLS
ABOUT TIAGO MALDANER
With over ten years of experience in trade marketing, sales, and digital transformation, I am passionate about helping companies to optimize their route to market and b2b strategies. I am currently Head of Customer Success at Yalo, a SaaS company that provides top-of-mind solutions in conversational commerce.
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