Thomás Chaves Lopes

Application & Business Process Team Manager Lam @SKF Group

São Paulo, BR

Directly support the operation of the business areas in the use of SKF core systems, as well as guide users in business processes and with training in the toolsSuggest improvements in the SKF Business Processes and SKF Global/Local Applications, transforming business needs into IT requirements and then into projects and following up their placement in production.Provide inputs related to the integration of external systems with SKF systems, participating in meetings with suppliers and designing integration solutions with the local security and software architect, helping to translate the business need to system requirementsWork side by side with the end users of business departments during UAT for new releases of global systems.Working in collaboration with SKF IT to be in line with current and future IT projects that may or may not affect the site.Participate in meetings with other APS members in the world to be able to exchange experiencesKeep the user community informed about news on SKF systems and proceses or other related servicesSupport and follow up with IT vendors when required.Assist to indicate appropriate personnel to execute tests related to IT systems in case of an incident or a project impact the siteBe an active agent of incident resolution to recover IT services into the site as quick as possibleParticipate at the business decisions when it requires application or processes changes Make sure changes will be in line with IT processes.For any local application make sure SKF IT is aware to guarantee a good service level.(Reporting to the Regional Director USA) Leading three others specialists.

Universidade Federal do ABC - UFABC

Master of Science - MS

Universidade Federal de Santa Catarina

2010

Institut national des Sciences appliquées de Lyon

2008