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Thomas Johansson
Business Relationship Manager @Ericsson
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WORK HISTORY
Business Relationship Manager @Ericsson
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SKILLS
ABOUT THOMAS JOHANSSON
IT professional with several years Manager experience working on all aspects of IT Infrastructure and Application Support Service. I have been leading teams for several years working on IT Services Delivery, Process Development & Implementation Projects. Extensive experience in handling IT Transformation programs involving application integration and service delivery using both waterfall and agile methodologies along with extensive knowledge and experience in IT Strategy frameworks such as CMMI level5. A proven track record as a manager of Service Operations Team including the successful transition of 3 large transformation projects from Onsite to Offshore. Excellent relationship building skills with proven ability in establishing credibility at senior stakeholder levels within organization
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