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Allison Brett
Order Management and Account Services Specialist @PAX
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WORK HISTORY
Order Management and Account Services Specialist @PAX
San Francisco, CA, US
Manage end-to-end order processing for retail and distributor partners, ensuring accuracy and on-time fulfillment. • Serve as the primary account contact, handling inquiries, escalations, and daily support needs. • Coordinate with Sales, Logistics, Finance, and Operations to resolve issues and maintain smooth order flow. • Use ERP/CRM tools to track orders, resolve discrepancies, and maintain clean account data.
EDUCATION
Thinkful
Frontend Web Development , Computer Software Engineering
SKILLS
ABOUT ALLISON BRETT
I am the Order Management and Account Services Specialist at PAX Labs, supporting the full order lifecycle for our distribution partners. I manage accurate, on-time fulfillment, resolve account issues quickly, and coordinate with cross-functional teams to keep operations running smoothly. I focus on clear communication, clean ERP data, and efficient processes that strengthen partner relationships and improve the overall customer experience.
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