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Tawana Shava
Technical Account Manager @Grammarly
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WORK HISTORY
Technical Account Manager @Grammarly
PL
Partnering with enterprise clients to ensure smooth implementation and adoption of Coda- Providing technical support, onboarding, and long-term account management- Acting as the bridge between clients and product teams, sharing feedback to drive improvements
EDUCATION
Vistula University
Bachelor's degree, Computer Engineering
ABOUT TAWANA SHAVA
Technical Account Manager at Grammarly (Coda), helping clients adopt and scale SaaS solutions. Experienced across fintech, health tech, e-commerce, and productivity platforms with a focus on- Client success & account management- Technical troubleshooting & onboarding- QA, process improvement & leadership- SQL, networking & data analysisPreviously at Square, Oura Ring, Whatnot, and monday.com, I’ve managed 50+ daily cases, led teams, and partnered with customers to solve complex challenges. I’m passionate about bridging the gap between product and customer to drive long-term value.
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