Syed Saim Ali

About Syed Saim Ali

Dedicated Client Success Specialist with a strong background in customer relationship…

Experience

1. Sales Support Administrator

   Cisco Meraki

   Sep 2024 — Present · Bangalore Urban, IN

   As a Sales Support Administrator at Cisco Meraki, I play a pivotal role in streamlining sales operations and ensuring exceptional support for international sales representatives. My daily responsibilities include:Monitoring and responding to sales inquiries with a 15-minute SLA to maintain high service standards.Supporting the Sales team in processing quotes, obtaining discount approvals, and routing deals to the appropriate owners.Conducting thorough end-customer research to support sales strategies and decision-making.Ensuring data accuracy and consistency within Salesforce and Cisco\'s commerce tools.Reviewing and approving partner applications, fostering reliable and strategic partnerships.Collaborating cross-functionally with Sales teams to troubleshoot and resolve issues efficiently.I am passionate about enhancing operational workflows and contributing to the success of sales teams globally through efficient processes, timely support, and a collaborative approach.

Education

• Rabindranath Tagore University

  Bachelor's degree

  2020 — 2023

• All Saints School

  Hr.sec

  1995 — 2009

Skills

• Supply Chain
• Microsoft Office
• Call Quality
• Negotiation
• Supply Chain Management
• IT Recruitment
• Buyer
• Team Management
• Analysis
• Vendor Management
• Call Monitoring
• Quality Center
• Technical Recruiting
• Outsourcing
• Bpo
• Liaison
• Purchasing
• Staffing
• Management
• Business Development
• Crm