Sushma K S
Technical Lead @USAA
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WORK HISTORY
Technical Lead @USAA
Driving end-to-end delivery of AWS-based microservices powering dwelling insurance platforms at USAA, owning the roadmap, making architectural decisions, and keeping a team of 9 engineers moving fast and aligned across product, design, and compliance.Pushed through a config-driven architecture that completely decoupled UI changes from code deployments, giving product teams the freedom to experiment without waiting on engineering releases. That\'s the kind of platform thinking that changes how a team operates.On the program side, I work directly with business stakeholders to translate enterprise goals into clear, prioritized engineering workstreams. Also worked on Datadog observability across all services, cutting production incidents and giving leadership real-time visibility into system health. Designed JSON-based rules engines to drive dynamic UI behavior server-side, and built Redis caching with Kafka-triggered invalidation to keep the platform resilient and decoupled from downstream APIs.
EDUCATION
Government College of Technology, Coimbatore
Bachelor of Technology - BTech, Information Technology
University of North Carolina at Charlotte
Master's degree, Information Technology
ABOUT SUSHMA K S
Software Engineer with a demonstrated history of working in the information technology and services industry. Skilled in Web Development, Databases, React, Data Analytics, and Technical Writing. Strong engineering professional with a Master\'s degree focused in Information Technology from the University of North Carolina at Charlotte.
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