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Susan Rindahl
Executive Operations & Compliance Leadership @Oc Home Loans Inc. D.B.A. The O\'connell Group American Integrity Financial - 1842513
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WORK HISTORY
Executive Operations & Compliance Leadership @Oc Home Loans Inc. D.B.A. The O\'connell Group American Integrity Financial - 1842513
Phoenix, AZ, US
Provide embedded executive leadership across operations, compliance, and enterprise execution for a multi-state mortgage banking and brokerage organization in a growth phase.Partner closely with ownership and senior leadership to align operational infrastructure, regulatory governance, and revenue enablement in support of scalable growth.Key areas of focus include:Enterprise operations and cross-functional executionMulti-state regulatory compliance, licensing, and examinationsAudit management, risk mitigation, and control frameworksOperational strategy supporting production, processing, and fundingSales enablement through process design, systems, and accountability
EDUCATION
Southern Illinois University, Carbondale
Political Science
University of Phoenix
BSM, Management
SKILLS
ABOUT SUSAN RINDAHL
Operations and compliance executive with 25+ years of experience supporting growth in regulated financial services organizations.Over the past several years, I’ve expanded my work as President of SMR Group while also serving in an embedded executive leadership role at OC Home Loans, partnering closely with ownership and senior leadership to align operations, risk management, and execution in a high-growth environment.My expertise sits at the intersection of operations, compliance, and revenue enablement—helping organizations scale without creating friction for sales teams, regulators, or customers. I bring hands-on experience across production, underwriting, compliance, closing, funding, secondary markets, and financial management, allowing me to translate between sales, operations, and risk with clarity and credibility.I’m often brought in during periods of growth or transition to stabilize infrastructure, strengthen regulatory posture, and build systems that support both performance and sustainability. My approach is practical, people-centered, and execution-focused.
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