Srikant C.

About Srikant C.

As the Manager of Products - Payments at PLS Financial, I have successfully implemented the strategic vision for the Xpectations! Plus Debit Card, enhancing its offerings through the creation of new distribution channels, strategic partnerships, and revenue-generating initiatives. My focus on robust fraud management, new customer acquisitions, and key performance indicator (KPI) reporting has strengthened operational security and fostered transparency within the organization.With more than ten years of experience in Fintech, E-Commerce, Retail, Payments, and Product Management, I am committed to delivering user-centric solutions that drive growth and surpass customer expectations. In my current role, I manage vendor relationships and strategic partnerships while leading the development of innovative wallet experiences within the Scaled Agile Framework (SAFe). I guide agile teams in crafting seamless web and mobile experiences.Previously, I directed the development and rollout of cutting-edge Digital Wallets and Prepaid Card solutions, including Apple Pay, Google Pay, and Click to Pay (a web-based wallet from PAZE). I hold several certifications, including Project Management Professional (PMP), Certified ScrumMaster (CSM), Certified Scrum Product Owner (CSPO), and AWS Cloud Practitioner. Additionally, I have completed a Product Management certificate from Cornell University.I am passionate about tackling complex challenges and creating value. I have built strong relationships with industry associations, sponsor banks, processors, and fulfillment partners to ensure success.I look forward to connecting with industry leaders on LinkedIn to share ideas and contribute to shaping the future of payments. I welcome opportunities for collaboration to drive innovation in this dynamic landscape.

Experience

1. Manager of Payments-products

   PLS

   Sep 2023 — Present · Chicago, IL, US

   Spearheaded the strategic vision for the Xpectations! Plus Debit Card, our company’s fastest-growing product and a leading program in the Money Service Businesses (MSB) channel. My role encompassed developing payment product strategies, overseeing program management, and driving customer satisfaction through robust fraud management and acquisition initiatives.To fuel growth, I expanded our prepaid card portfolio by forging new distribution channels and strategic partnerships. I also crafted and presented business cases to launch revenue-generating initiatives aligned with company goals.A key focus was building strong relationships with industry associations, sponsor banks, processors, and card fulfillment partners. I established critical benchmarks and KPI reporting to ensure transparency and performance tracking for payment products.Additionally, I managed merchant processing relationships and streamlined procedures for chargebacks and fraud, strengthening our operational security.

Education

• Cornell University

  Product Management

• University of Aberdeen

  Master's degree, Medical Biotechnology and Biobusiness

• University of California, Riverside

  Post Graduation Diploma, Project Management

  2014 — 2014

• University of Aberdeen

  Master of Business Administration - MBA, Business Administration and Management, General

• Roosevelt University

  Computer and Information Sciences and Support Services

  2016 — 2018