Shaina Otero-Strouts

Customer Readiness Manager at National Restaurant Association

Role: Manager, Customer Education and Experience at National Restaurant Association
Location: Orlando, FL, US
LinkedIn followers: 500 followers

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About Shaina Otero-Strouts

Highly-driven professional with a background in organizational development, adult…

Experience

Manager, Customer Education and Experience
National Restaurant Association
Dec 2021 — Present · Orlando, FL, US

Education

University of South Florida
Bachelor's Degree, English Language and Literature, General
2003 — 2008

Skills

Consulting
Build Strong Relationships
Collaborative Problem Solving
Self-Management
Customer Service
Training
Marketing Strategy
Adult Learning Theory
Gap Analysis
Project Planning
Leadership Development
Integrated Marketing
Business Analysis
Employee Relations
Strategic Planning
Coaching
Performance Management
Employee Training
Communication
Management
Team Building
Project Management
Community Outreach
International Business
Creative Direction
Email Marketing
Social Networking
Security Operations
Business Process Improvement
Social Media Marketing
Microsoft Excel
Time Management
Market Research
Leadership
Building Strong Referral Networks
Teamwork
Event Planning
Recruiting
Interpersonal Communication
Social Media

Contact information

Verified work emails, personal emails, and direct dials — unlocked in one click.

Work email
•••••@restaurant.org
Personal email
•••••@•••••.com
Direct dial
+18•••••••56

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Current company

National Restaurant Association

Restaurants · 1.8K employees · Founded 1919 · Washington, District of Columbia, United States

At the National Restaurant Association, we strive to help every one of our members build customer loyalty, find financial success and provide rewarding careers in foodservice. Today's restaurant industry is growing rapidly. As the nation's second-largest private sector employer, more than 15 million people work in the industry across 1 million locations. The industry is projected to contribute nearly $863 billion to the economy for 2019. Founded in 1919, the National Restaurant Association is the leading business association for the restaurant industry. Together with the National Restaurant Association Educational Foundation, the Association works to lead America’s restaurant industry into a new era of prosperity, prominence and participation, enhancing the quality of life for all we serve. The annual National Restaurant Association Restaurant, Hotel-Motel Show is the largest single gathering of restaurant, foodservice and lodging professionals in the world. The 2020 Show will be held May 16-19 at McCormick Place in Chicago. The event attracts attendees and visitors from all 50 states and 100+ countries, and showcases more products, services, innovative ideas and other growth opportunities than any other industry event. For more information, visit the Show website at https://www.nationalrestaurantshow.com/. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, genetic information and testing, family and medical leave, protected veteran status, or any other characteristic protected by law. We strongly encourage women, minorities, people with disabilities and veterans to apply for our job openings. This commitment supports our policy of developing and capitalizing on the abilities of all our team members, as well as selecting, developing and promoting those who are best qualified

restaurant.org

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About Shaina Otero-Strouts

Experience

Manager, Customer Education and Experience

Education

University of South Florida

Skills

Find verified contacts for anyone on LinkedIn