Smita Shankar
Principal Product Manager- Driving digital innovations in insurance industry.
- Role
- Principal Product Manager at Sun Life
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Smita Shankar
Professional Summary Results-driven Lead Product Manager with over 18+ years of…
Experience
Principal Product Manager
Oct 2023 — Present
Managed the Employer self-service portal, leading strategic initiatives like transitioning email delivery from Salesforce to AWS SES for enhanced reliability.Directed the addition of \'Family Leave Insurance\' to the Employer portal, expanding service offerings.Led Tech modernization initiatives- Migration of CBS and CAS managers to CAPI-Compass, Data center migration by moving on-prem servers to AWS, modernizing legacy systems and increasing operational efficiency.Acted as a primary point of escalation for production support and security teams, conducting impact analyses and facilitating issue resolution.Successfully launched ‘Shadow Account’ functionality, optimizing the Online Broker Experience by eliminating redundant account setups.Guided a scrum team through backlog grooming, sprint planning, and PI sessions, aligning deliverables with stakeholder priorities.
Education
Cummins College of Engineering for Women, Karve Nagar Pune 52
Bachelor of Engineering (BEng), Electrical, Electronics and Communications Engineering
1998 — 2002
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