Skye Smith
Manager, Merchant Operations Support at Groupon
- Role
- Manager, Merchant Operations & Support at Groupon
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Skye Smith
Driven and experienced operations manager, customer service professional, data analyst, and program manager with a passion for learning and continuous improvement. Proven ability to lead and support teams, remove roadblocks, and create opportunities for personal and professional growth. Effective collaboration across merchandising, engineering, customer service, and merchant partners is essential for success, given the broad scope of support my team provides.As the Manager of Merchant Operations Support at Groupon Goods, I lead a small, effective team that is responsible for all aspects of the merchant experience. I have a deep understanding of the needs of our merchants and partners, as well as our end-customers, and I am committed to providing them with the best possible support. I am also a strong advocate for my team, and I am always looking for ways to help them grow and develop.
Experience
Manager, Merchant Operations & Support
Dec 2020 — Present · Chicago, IL, US
Education
Rochester Christian University
Bachelor of Business Administration (BBA), Business Administration and Management, General
2008 — 2013
Skills
- Food & Beverage
- Customer Service
- Espresso
- Event Management
- Microsoft Excel
- Food Service
- Food
- Food Safety
- Microsoft Office
- Coffee
- Teamwork
- Inventory Management
- Barista Training
- Cashiering
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