Shimanshu Mathur

About Shimanshu Mathur

Results-driven Senior Business Analyst with 10+ years of experience in telecommunications, specializing in BSS/OSS solutions and digital transformation. Currently at Netcracker Technology, I excel in bridging the gap between business objectives and technical solutions to drive operational excellence. Core Expertise:• Business Analysis & Requirements Engineering• BSS/OSS Implementation (Billing, CRM, Order Management)• Telecom Domain Architecture & Integration• Stakeholder Management & Process Optimization• Agile & Waterfall Methodologies• Solution Design & System Integration Professional Journey:With extensive experience across IBM, TCS, STL, Tech Mahindra, and now Netcracker, I\'ve successfully delivered complex telecom projects that streamline operations and enhance service delivery. My technical architecture background enables me to understand both business needs and implementation complexities, making me a valuable bridge between stakeholders and development teams. Key Strengths:• Translating complex business requirements into actionable technical solutions• Leading cross-functional teams to achieve project milestones• Implementing best practices for telecom BSS systems• Driving digital transformation initiatives in telecommunicationsAlways eager to leverage my expertise to help organizations optimize their telecom operations and achieve their strategic goals.

Experience

1. Senior Business Analyst

   Netcracker Technology

   Mar 2025 — Present · Gurugram, IN

   Leading business analysis initiatives for BSS/OSS transformation projects with specialized focus on Order Entry (OE), and Configure Price Quote (CPQ) solutions for telecom operators. Expertise in order orchestration, product catalog management, and quote-to-cash processes.Key Responsibilities:• Designing and implementing CPQ solutions for complex telecom product offerings, ensuring accurate pricing and configuration rules• Leading Order Entry and Order Engineering modules implementation, including order capture, validation, and fulfillment workflows• Defining product catalog structures, pricing models, and discount strategies for CPQ systems• Gathering and documenting business requirements for order management and CPQ functionalities from stakeholders• Analyzing complex business needs and translating them into technical specifications for order orchestration systems• Conducting gap analysis for OE/CPQ modules and process mapping for order-to-activation flows• Collaborating with architects and developers to ensure CPQ and OE solutions align with business objectives• Facilitating workshops for product configuration rules, pricing logic, and order decomposition• Creating detailed functional specifications, order flow diagrams, and CPQ use cases• Supporting UAT for CPQ pricing scenarios and order processing workflowsKey Achievements:• Successfully delivered CPQ module enabling automated product configuration and pricing for 100+ telecom products• Implemented OE solution reducing order fallout by 20% and improving SLA compliance• Streamlined quote-to-order process through CPQ optimization, reducing quote generation time by 30%• Designed complex pricing rules and discount matrices, improving quote accuracy to 95%

Education

• University Marks

  Year Examination

• Ajmer Institute of Technology, Ajmer Rajasthan Technical University

  2010 B.Tech., Computer Science

• Gujarat Seniour Secondary

  12th class, Scienece Maths

  2003 — 2006

Skills

• Service Delivery
• Mysql
• Linux
• Databases