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Senior Program Manager-ai Implementation @Icertis
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WORK HISTORY
Senior Program Manager-ai Implementation @Icertis
Gurugram, IN
Managing SI partners, Customer relationship management, Project Leadership in multiple geographies.
EDUCATION
Transformation Academy
Professional Life Coach Certification
CIPS - The Chartered Institute of Procurement & Supply
Diploma in Procurement and Supply Chain
Grow More Avenues
Grow More Coach
Chhatrapati Shahu Ji Maharaj University
Bachelor of Science - BS
Symbiosis Centre for Distance Learning
MBA
ABOUT SHALINI MISRA
Our team at Icertis harnesses my expertise in SaaS implementation, conflict resolution, and communication to deliver high-value projects. With a focus on mentoring and enabling our partners, we navigate the complexities of global deployment, ensuring customer satisfaction and seamless integration of Icertis solutions. My role as Senior Program Manager emphasizes collaborative leadership and strategic partner management, which are critical in driving project success and fostering enduring partnerships.Leading with a multicultural perspective, my approach is informed by direct involvement in partner success and diversity initiatives within the APAC region. My commitment to professional growth is reflected in my additional responsibilities, co-leading DEI efforts that enhance our organizational inclusivity. Through these experiences, I\'ve honed skills in relationship management and creative problem-solving, ensuring that every project milestone is a step towards excellence.
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