Shabin Ahmed
Technial Project Manager @Qvest US
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WORK HISTORY
Technial Project Manager @Qvest US
New York, NY, US
Led end-to-end Lead-to-Cash (L2C) integration initiatives, scaling and optimizing CRM, marketing automation, and ERP systems to support revenue growth• Partnered with sales, marketing, finance, and operations stakeholders to translate business requirements into technical and functional specifications• Managed cross-functional project teams and third-party vendors to deliver complex system implementations on time and within scope• Drove integrations across Salesforce, HubSpot, and ERP platforms using APIs, middleware, and external development partners• Defined project scope, timelines, resource plans, risks, and dependencies while maintaining strong change-control disciplineServed as the primary liaison between business and technical teams, ensuring alignment, clear communication, and stakeholder buy-in• Tracked project progress using Agile/Scrum methodologies and tools such as Jira, reporting on KPIs and delivery milestones• Oversaw QA and UAT efforts, coordinating testing cycles and supporting user acceptance and adoption• Led continuous improvement initiatives to enhance data flow, system reliability, and Lead-to-Cash process efficiency• Supported system adoption and change management through documentation, training coordination, and stakeholder engagement
EDUCATION
New Jersey Institute of Technology
BS, Computer Science
SKILLS
ABOUT SHABIN AHMED
As a Senior Technical Project Manager at Proviniti, 1.5+ years have been dedicated to managing and executing CRM initiatives with a focus on Salesforce platform integration and customization. By fostering collaborative relationships and leveraging expertise in stakeholder management, our team consistently delivers Logical Solution Design documents and ensures seamless project execution tailored to dynamic business needs. Previously, as Associate Director, IT Architect at IQVIA, over 4.5 years were spent providing strategic solutions in event management and compliance, utilizing Salesforce capabilities to enhance customer engagement and operational efficiency. With a mission to empower organizations through technology, the focus remains on delivering impactful customer-centric innovations that drive measurable business outcomes.
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