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Sean Boss
Telephony Transformation Consultant @New Zealand Parliament
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WORK HISTORY
Telephony Transformation Consultant @New Zealand Parliament
Wellington, NZ
Technical Lead of the transformation of the Parliament telephony systems from a on-premises Skype for Business to Microsoft Teams. Leveraging AI development tools to 10x script development and runbook automation, we were able to condense project delivery, massively reduce migration errors and rework and deliver a first-of-its-kind BCP solution using direct SIP as a fallback for Microsoft Teams outages.Rearchitected inbound call routing to maximise resilienceRisk identification and reduction through best practice architectureAccelerated project deliverables to ensure delivery on time and on budgetAutomation frameworks created to derisk delivery and upskill key internal technical stakeholdersBAU handover support
ABOUT SEAN BOSS
I am a passionate and proven IT leader with more than 20 years of experience across…
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