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Scott Hurst

Helpdesk Team Lead @First Merchants Corporation

Muncie, IN, US
EMAILS
s•••••@firstmerchants.com
MOBILE NUMBERS
+17•••••••88

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WORK HISTORY

Mar 2017 — Present

Helpdesk Team Lead @First Merchants Corporation

Muncie, IN, US

Manage and oversee a team of Helpdesk Technicians, providing these individuals with the resources they needed to be successful. Maintain a work environment focused on quality, communication, collaboration, integration, and teamwork.

EDUCATION

2016 — 2020

Ball State University

Business Administration and Management, General

1998 — 1998

Ball State University

Business administration

SKILLS

Project ManagementHelp Desk SupportCustomer ServiceManagementHuman ResourcesNegotiationBankingRisk ManagementCustomer RelationsTime ManagementTrainingLeadershipComputer HardwarePurchasingMicrosoft LicensingTelecommunicationsPayrollOutlookSales

ABOUT SCOTT HURST

Information Technician with broad experience in all aspects of Purchasing, IT Asset Tracking, Software Compliance and Helpdesk. Particularly interested in client relations with internal and external Customers/Vendors.Specialties: Purchasing, Price Negotiation, Microsoft Licensing, Adobe Licensing and IT Hardware of all types

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