Sarah Hutchcraft
Customer Success Manager at Imagine Learning
- Role
- Customer Success Manager at Imagine Learning
- Location
- Jacksonville, FL, US
- LinkedIn followers
- 500 followers
About Sarah Hutchcraft
Digital Learning Innovator, Instructor, Trainer, Writer, & Coach: Cultivating Digital…
Experience
Customer Success Manager
Jul 2023 — Present
As a dedicated Customer Success Manager, I drive success, establish positive customer relationships, and add value to districts of all implementation sizes while serving as my customers\' primary consultant for the implementation of all of their Imagine Learning Edgenuity courseware software. In my role as CSM, I help ensure customer success, satisfaction, retention, and growth by supporting all aspects of the implementation, including the implementation details and rollout, ongoing data and progress monitoring, product troubleshooting and resource sharing, analysis of student engagement and growth, and overall satisfaction and success in terms of district-established implementation goals for students.
Education
Union University
Bachelor’s Degree, B.S. in Learning Foundations & Elementary Education K-6th; Minor: English
2008 — 2012
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