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Start for FreeMonique Lord
Vice President, Enterprise Transformation & Solutions @Imagine Learning
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WORK HISTORY
Vice President, Enterprise Transformation & Solutions @Imagine Learning
My role has evolved from leading foundational systems transformations across multiple business units to driving enterprise-wide strategy centered on Salesforce and our broader technology ecosystem.Initially, I oversaw key initiatives in NetSuite, internal operations, and our product portal—leading both the systems roadmap and product management team. These efforts laid the foundation for scale, cross-functional alignment, and customer enablement. As needs grew, I transitioned from product oversight to lead wider transformation across enterprise platforms.Today, I lead strategic initiatives across Salesforce, NetSuite, Snowflake, and PowerBI, partnering across the business to enable sustainable, data-driven growth. I lead a high-performing team including delivery, project management, and change enablement functions — ensuring vision turns into value and strategy becomes sustained impact.Key areas of impact include:• Led NetSuite, internal tools, and product portal transformations to streamline finance, operations, and product onboarding• Managed product management team driving internal and customer-facing portal strategy• Directed Salesforce and CPQ implementation for Core business segment in 6 months, followed by a rollout across other segments completed in 18 months• Built and lead a cross-functional team, including project management, change enablement, and platform delivery• Delivered enterprise strategies balancing business alignment with technical execution• Partnered with Sales, Marketing, Product, and Finance leadership to align operations with GTM strategy• Introduced customer experience improvements via Salesforce Experience Cloud• Supported team stability and momentum through post-restructuring transitionsI bring a transformation mindset that connects vision to execution—across systems, people, and customer experiences.
EDUCATION
University of Florida
Bachelor of Science (BS), Family, Youth, & Community Sciences
Fox School of Business at Temple University
Master of Business Administration - MBA, Business Administration and Management, General
ABOUT MONIQUE LORD
I lead business transformation that sticks — rooted in strategy, shaped by systems, and sustained by people.With deep expertise across Salesforce, NetSuite, and PowerBI, I drive scalable, sustainable change by aligning technology with business goals to unlock growth and operational excellence.Over the last few years, I’ve led the rapid implementation of Salesforce and CPQ for our Core business segment in just 6 months, followed by a full rollout across additional segments completed within 18 months. Alongside, I’ve overseen foundational systems transformations, managed product portal strategy, and built high-performing cross-functional teams, including project and change enablement, to ensure that transformation efforts translate into lasting value.I believe transformation isn’t just about technology — it’s about people, process, and timing. By connecting vision to execution and fostering collaboration across our business, I help organizations navigate complexity and deliver outcomes that stick.I’m passionate about:• Leading through change with clarity and purpose• Empowering teams to drive adoption and accountability• Designing experiences — digital and human — that remove friction and add value• Building strategies that balance speed, scale, and sustainabilityIf you’re driving change at scale or interested in transformation best practices, let’s connect.
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