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Assistant Vice President @Usaa
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WORK HISTORY
Assistant Vice President @Usaa
San Antonio, TX, US
As AVP - Head of Property Claims Operations, I lead nationwide Field and Large Loss teams overseeing the company’s most complex, high-value property claims. I drive strategy and operational transformation to deliver exceptional service while honoring our duty to members.
EDUCATION
Harvard Business School Executive Education
Authentic Leader Development
The University of New Mexico
Bachelor of Business Administration (BBA), Human Resource Management, Organizational Management and Entrepreneurial Studies
SKILLS
ABOUT RYAN LOKER
I am an insurance executive with experience leading large, complex operations across the United States, resolving high-value property losses with speed, precision, and integrity. I thrive at the intersection of strategy and execution, transforming operations through modern processes, technology, analytics, and disciplined leadership.I lead with authenticity and humility, building high-performing teams grounded in trust, accountability, and shared purpose. Guided by strong values, I am passionate about developing people, shaping culture, and driving results that make a meaningful impact.
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