Rohit Pandey

Senior Investigations Consultant @Exl Service.Com India Privatelimited

Gurugram, IN

Conducted thorough investigations into suspected fraudulent activities, analyzing a combination of data analysis and investigative techniquesUtilized advanced data analytics tools such as L-N (RS) and L-N (TMX), to analyze large datasets, identify patterns, and detect anomalies indicative of fraudulent behaviorEnsured compliance with industry regulations and standards, staying up-to-date with the latest fraud trends and adjusting investigative strategies accordinglyProactively monitored and analyzed emerging fraud trends and patterns, staying ahead of evolving threats in the industryIdentified and investigated account members\' agreement violations, addressing instances of non-compliance with established policies and contractual termsConducted thorough reviews of user accounts, identifying and taking corrective action against any suspicious or unauthorized activitiesCollaborated with customer support teams to implement user education initiatives, reducing unintentional agreement violations and enhancing overall compliance awareness among account members.

R.J.I.T , Gwalior

Bachelor of Science - BS