Rohit Pandey
Senior Fraud Consultant at EXL Service.com (I) Pvt. Ltd.
- Role
- Senior Investigations Consultant at Exl Service.Com India Privatelimited
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Rohit Pandey
Punctual, Obeying, completing targets before deadlines
Experience
Senior Investigations Consultant
Exl Service.Com India Privatelimited
Nov 2023 — Present · Gurugram, IN
Conducted thorough investigations into suspected fraudulent activities, analyzing a combination of data analysis and investigative techniquesUtilized advanced data analytics tools such as L-N (RS) and L-N (TMX), to analyze large datasets, identify patterns, and detect anomalies indicative of fraudulent behaviorEnsured compliance with industry regulations and standards, staying up-to-date with the latest fraud trends and adjusting investigative strategies accordinglyProactively monitored and analyzed emerging fraud trends and patterns, staying ahead of evolving threats in the industryIdentified and investigated account members\' agreement violations, addressing instances of non-compliance with established policies and contractual termsConducted thorough reviews of user accounts, identifying and taking corrective action against any suspicious or unauthorized activitiesCollaborated with customer support teams to implement user education initiatives, reducing unintentional agreement violations and enhancing overall compliance awareness among account members.
Education
R.J.I.T , Gwalior
Bachelor of Science - BS
2012 — 2015
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