Rohan Sharma

Sales Coach @TP

Noida, IN

Sales Coach | Teleperformance (International US Process) Location: Noida, sec-135, On-siteAs a passionate Sales Coach at Teleperformance, I specialize in uplifting performance in the Bottom Quartile (BQ) segment through personalized coaching, rigorous audits, and targeted feedback. I empower advisors to master close rates and cross-selling with a focus on SMART goal achievement.I lead New Hire Training (NHT) sessions and deliver specialized instruction on ISP (Igniting Sales Performance)—our signature sales training program aimed at transforming potential into results. By equipping recruits with sharp sales capabilities and a growth mindset, I help lay the foundation for long-term success.Leveraging advanced Excel tools (VLOOKUP, XLOOKUP, HLOOKUP, Pareto Charts, MTD & YTD analysis, Pre v/s Post analysis), I monitor performance metrics to drive strategic insights and boost advisor outcomes. I also collaborate across Quality and Operations via DSMs to elevate CSAT and floor effectiveness. To celebrate success, I spearhead our Rewards & Recognition (R&R) initiatives—weekly and monthly sales badges that spotlight top performers and fuel healthy competition. Always striving to spark excellence, foster growth, and create a culture of achievement in a dynamic international environment.

Subharti University

Bachelor of Business Administration - BBA

Swami Vivekanand Subharti University (SVSU), Meerut

Master of Business Administration - MBA