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Robbie Jackson
Coordinator, Digital Education, Mac North America @MAC Cosmetics
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WORK HISTORY
Coordinator, Digital Education, Mac North America @MAC Cosmetics
New York, NY, US
Manage back end of MAC X (User on/offboarding, content uploads, troubleshooting)- Monitor LMS performance in Power BI and pull weekly data to be shared cross-functionally- Track and communicate all training pre-work data to ensure maximum completion- Assist in managing the Education & Artistry calendars and programs for the North America Education based on NA business needs and strategic goals- Manage SharePoint for UGC, digital assets and content as a vault to house proprietary resources to serve across all channels and platforms- Monitor and update external (Retailer) LMS platforms to ensure content is current and easy to navigate- Participate in content ideation sessions designed to innovate NA Edu Digital content across all retail environments- Assist in creation of Education materials and tools, manage cadence of communication for Weekly Communicator and M-A•C Central for NA Education, manage production, tracking and distribution of materials and post materials for easy access- Explore and implement innovative approaches to eLearning and digital education for Education- Assist in building Education reports (Field Execution Guide, Quarterly Report)- Track and communicate all training pre-work data to ensure maximum completion- Assist in training asset creation (Seasonal & Basic materials)- Provide video production and editing for educational and social content- Manage artist and production backstage for NYFW shows- Assist National and Senior Artist during campaign shoots, master classes, and artistry bookings.
EDUCATION
Savannah College of Art and Design
Bachelor of Fine Arts - BFA
ABOUT ROBBIE JACKSON
As a graduate of the Savannah College of Art and Design with a degree in the Business of…
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