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Rheamyrl Castillo
Inside Sales Representative - Retention @Charter Communications
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WORK HISTORY
Inside Sales Representative - Retention @Charter Communications
Austin, TX, US
Applied problem-solving skills to deescalate customer concerns Engaged callers with words the reinforce the range and power of Spectrum’s unique productsand their value to generate sales Provided exceptional service by promoting campaigns and saving plans to customers all overthe country Alleviated customer concerns and bringing them around to value-added plans by seamlesslytransitioning between conversation and computer billing and requisition programs Acted as a diplomatic specialist in appealing to customers with data and tactAccomplishments: No.1 Agent in the Enterprise (amongst all call centers nationwide) for July 2020 Top mobile seller for 3 months Top Agent overall for Third Quarter of 2020
EDUCATION
Philippines Science High School Southern Mindanao Campus
High School Diploma, Mathematics, Science and Technology
University of Southern Mindanao
Bachelor of Science - BS, Agricultural Engineering
ABOUT RHEAMYRL CASTILLO
An engineering professional who embarks with challenging roles that allow to motivate and inspire people, achieve the company goals and create happy and contented clients. I seek to continuously upgrade and hasten my skills and knowledge. It is a dream to work in a company that allows me to practice my passion and expertise in agriculture, horticulture, landscape and engineering.
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