Reneesha B
Customer Service Agent at Bangalore International Airport Ltd
- Role
- Customer Service Executive at IndiGo (InterGlobe Aviation Ltd)
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Reneesha B
Service oriented person who is dependable and responsible. A motivated leader with organisational and prioritisation abilities. Possess the ability to effectively motivate and train high performance.
Experience
Customer Service Executive
IndiGo (InterGlobe Aviation Ltd)
Jan 2025 — Present · Bengaluru, IN
Manage pre-flight and post-flight briefings, ensuring timely setup of check-in counters and screening of checked baggage to maintain high-quality check-in procedures. Assist passengers with special requests during arrivals and departures, including handling mishandled or damaged baggage, and preparing necessary reports. Conduct daily briefings for staff, allocating duties based on operational requirements and providing updates on handling procedures to ensure smooth operations. Collaborate with catering, fueling, maintenance, cargo, and crew departments to expedite departures and ensure all activities align with flight schedules. Provide support to staff during flight disruptions, misconnections, and other emergencies, ensuring passengers receive full assistance and service recovery
Education
Bharathiar University
Bachelor of Business Administration, Business Administration and Management General
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