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Rebecca Spalding

Regional Vice President of Operations @Quest Food Management Services

Chicago, IL, US
EMAILS
r••••••••@questfms.com
MOBILE NUMBERS
+16•••••••82

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WORK HISTORY

Jun 2021 — Present

Regional Vice President of Operations @Quest Food Management Services

Accountable for $50M+ operations with sales revenue 12% over projected budget and a 10% increase in top line revenue from previous year • Exceeded 2022 gross profit budget by 21% while streamlining operational excellence and increasing client and customer satisfaction • Directly leads 5 district managers, 2 resident district managers, and ~55 unit managers across 60+ accounts spanning Quest regional portfolio • Successfully supported the acquisition of 10 new business accounts with contract negotiations & client management with full operational direction • Created & implemented company wide SOPs to be operationally consistent among all accounts and to increase execution of company & client KPIs • Procured, refined and launched new assessment mobile app for streamlined site evaluations, leading to improved operational efficiencies and reporting

EDUCATION

2003 — 2007

University of Illinois Chicago

BA, English and Chemistry

SKILLS

Microsoft OfficeOperations ManagementPayrollCateringSupervisory SkillsHiringInventory ControlExcelFood ServiceHospitality ManagementCustomer SatisfactionCustomer ServiceFood & BeverageSalesMenu DevelopmentProblem SolvingProcess SchedulerEvent PlanningPowerpointMicrosoft WordSpecial EventsRestaurantsPurchasingLeadershipHospitality IndustryForecastingInventory ManagementHospitalityRetailWordEvent ManagementCustomer RelationsSchedulingBudgetingMicrosoft ExcelTrainingP&LRestaurant Management

ABOUT REBECCA SPALDING

Dynamic leader with 17+ years of experience driving profitability, operational…

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