Rebecca Escatell
Program Specialist @Fortrea
Signup · Get unlimited contacts
WORK HISTORY
Program Specialist @Fortrea
San Diego, CA, US
Oversaw incoming calls, leveraging strong coordination and communication abilities to ensure completion exceeding quality and quantity key performance indicators (KPIs) while speaking to patients seeking program enrollment for free medication. • Guided individuals with Medicare of without insurance and mailed documents to facilitate the enrollment process, and pharmaceutical shipment across the United States. • Communicated directly with pharmacy representatives to process changes to patient profiles. • Obtained full-time employment 10 months into a contract position as a direct result of 100% execution on metrics; additionally, served as a leader and mentored a new team member in the program.
EDUCATION
University of Phoenix
Associate of Arts - AA
SKILLS
ABOUT REBECCA ESCATELL
Program Specialist with extensive experience providing hands-on customer service through…
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.