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Ravi Dayma
Porter
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WORK HISTORY
@Porter
Indore, IN
EDUCATION
Government Higher Secondary School - India
12th, Mathematics
Sri Aurobindo Institute of Technology
Bachelor's degree, Computer Science
ABOUT RAVI DAYMA
1 year of experience as a Technical Recruiter in US Staffing including 5+ years of experience as an accomplished CustomerService and Data Entry Specialist with customer service and problem-solving skills in a fast-paced environment. Well versed in handling a high volume of inbound customer calls and providing high quality customer service on calls thatare generally routine and sometimes unique in nature. Expertise in troubleshooting problems with computer systems, including troubleshooting hardware and software, e-mail,network and peripheral equipment problems; makes repairs and corrections where required and acts as a technical resource inassisting remote users to resolve problems with equipment and data. Experienced with escalating problems or inquiries to appropriate channels as needed. Proficient with customer service transactions, including but not limited to; equipment troubleshooting, call handling, billing,service and equipment inquiries and all other customer transactions. Proficient with Microsoft Office (Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, Microsoft excel).
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