Abhash Chowdhury
City Head- Kolkata @Porter
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WORK HISTORY
City Head- Kolkata @Porter
Kolkata, IN
EDUCATION
Dr. Sudhir Chandra Sur Degree Engineering College
Bachelor of Technology, Automotive Engineering Technology/Technician
ABOUT ABHASH CHOWDHURY
Operations leader with 9+ years of experience across city and central roles in high-growth marketplaces, driving business growth, profitability, and operational excellence.Currently working as a City Head at Porter, leading end-to-end operations for 2W & LCV business in Kolkata with full P&L ownership. I focus on scaling revenue, improving contribution margins, and building efficient, high-performing teams.In my previous central role, I led partner lifecycle operations across India, driving improvements in SLA performance, partner experience, and retention. Key highlights include reducing SLA breaches from 22% to <5%, improving ticket resolution by 15 percentage points, and increasing suspension model accuracy by 20% through close collaboration with product and analytics teams.I enjoy solving complex operational problems, building scalable systems, and working cross-functionally to deliver measurable business impact.Key strengths:• P&L ownership & business growth• Operations strategy & execution• Partner lifecycle, retention & engagement• SLA & process optimization• Cross-functional collaboration (Product, Analytics, Tech)Open to opportunities in business operations, program management, and marketplace leadership roles.
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