Raphael Coutinho

About Raphael Coutinho

A result oriented senior banking professional with proven achievement in multi-country product management, operations leadership and client relationship. More than twenty two years of financial industry experience, developing and maintaining strong business and stakeholder partnerships with a focus on accountability and contribution to market value through identification, improvement and implementation of specific and strategic business development opportunities. Actively seeks out new ideas and easily collaborates with others in making a positive impact on revenues and service quality.

Experience

1. Global Market Consultant, Network Management

   Northern Trust

   Sep 2019 — Present · NJ, US

   Responsible to provide premier global custody consulting services to a top-tier client base- Promptly deploys high-quality contend in a time sensitive environment with understanding client needs and evaluating Northern against competitors- Establishes close client relationship to foster engagement and cooperation. Recognized by clients to be the \"first point of contact\" on global custody related topics- Brokers and provides cross-functional knowledge share sessions both virtually and in-person at client sites- Provides industry insight and risk management expertise to guide clients in the launch of their new products or services- Maintains expertise on markets of high client interest, broad custody concepts, current developments, and unique market nuances

Education

• University of Phoenix

  Master of Business Administration (M.B.A.), Business Administration

  2010 — 2012

• Universidade Presbiteriana Mackenzie

  Bachelor’s Degree, Business Administration

  2000 — 2003