Ramkesh M.

16+ year as Specialist Housing Finance & LAP Branch Operations + Customer Service, Regional Operations Head and State Operations Head with a Demonstrated history of working in the Financial services industry .

Role: Regional Operations Manager - Branch Operations & Customer Service at Roha Housing Finance
Location: Jaipur, RJ, IN
LinkedIn followers: 500 followers

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About Ramkesh M.

Handling Entire Rajasthan Branch Operations & Customer Service.End to End Operations Process of Home loan,LAP and Micro Branches.Close Monitoring of Over all Disbursement Process.QC of Files And Loan Documents. Cordinate with Cross Function, provide Solutions about on Documents Related and Process Related.• Training of Policies & Processes. Monitoring Home Loans, LAP and Micro loans Files Quality Checking as per Policy and Disbursement Process. • Ensuring policy adherence and meeting the TAT.• Supporting Branch Sales Team and other Vertical resolution for queries of Process, Policy and Disbursement Process in defined TAT. • Provide Feedback to VP /HO Authorities on Operation Process / Policies on a regular basis. • Data Analysis & Sharing of best practices with team. Coordinate with Sales & ensuring mechanism in place for processing of files within desired TAT. • Recruiting and manpower forecast & planning. • Ensuring highest levels of employee relationship, motivation & engagement to drive results & High levels of employee Satisfaction. • Maintain Minimum Errors in Audit Report.

Experience

Regional Operations Manager - Branch Operations & Customer Service
Roha Housing Finance
Nov 2025 — Present · Jaipur, IN
Handling Branch operations & Customer service of all Rajasthan Branches

Education

University of Kota - India
Bachelor of Arts - BA, Political Science and Government
Jaipur National University
MBA, Finance

Contact information

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Work email
•••••@rohahousing.com
Personal email
•••••@•••••.com
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Current company

Roha Housing Finance

Financial Services · 615 employees · Founded 2017 · Noida, Uttar Pradesh, India

About the Company: Roha Housing Finance Pvt. Ltd., a vertical of JJT Group got license from National Housing Bank in Dec 2017 to start its commercial operations. The company’s only motto – “Growth Begins at Home” primarily focusses on first time home buyers. With us one does not have to go through many hurdles to get a home loan. We ensure the process is easy, transparent and smooth. Honesty is the key in every dealing and by ensuring all disclosures are upfront with respect to documentation and fees. Thus making sure every customer gets best home buying experience that is hassle free and more convenient in the long run. Roha Housing Finance is head quartered in Mumbai and has started its operations from NCR Mumbai, and MP. Very soon the company is expanding its foot print to other states. URL: www.rohahousing.com About the Group: Mr. Jadgishprasad Jhabarmal Tibrewala, a young and dynamic person at only 20 years of age, came to Mumbai with nothing but a dream to make it big. Within a short period of starting his career, Mr. Tibrewala launched multiple businesses in Textiles, Steel and Food Colors. The flagship company of the group is Roha Dyechem Pvt. Ltd., a world leader in the production of food colors. Starting from one small office in India in 1972, today Roha has offices in over 20 countries, with over 13 application labs and 13 manufacturing units. Roha’s product range encompasses synthetic and natural products created for a multitude of applications – Food and Beverages, Pet Food, Animal Feed, Cosmetics and Industrial Applications. From a small startup in 1972, to a global color-producing behemoth in its present avatar, Roha has been a flag bearer of the company’s ultimate vision: transforming not just the industries it works with but the people who work with it as well. Roha’s state-of-the-art production facility in the Roha district of Maharashtra, India, is supported by 13 other manufacturing centres and application labs in the US, Brazil, Mexico, Argentina, UK, Spain, South Africa, Egypt, Vietnam, Indonesia, Thailand, China and Australia. Roha is one of the fastest growing brands of food ingredients in the world, answering challenges from the Food & Beverage, Nutrition & Health / Pharmaceutical, and Personal care industries, with unique solutions through its network of application centres, supported by a strong network of 21 sales offices allied with 110 distributors and stock points. With employee strength of over 1100, Roha believes in investing heavily in people to drive innovation. Roha has taken giant strides towards clean energy. Roha built its first renewable energy project in 2007 by installing a 7.5-MW wind mills in Sangli, Maharashtra. Later, the company had set up a 25 MW solar plant at Charanka, Gujarat with highest standards of technology, optimised usage of land and resources, and minimising transmission losses. In 2015, Roha commissioned its 27.5 MW solar plant at Bhadla in Jodhpur district, Rajasthan. It had also set up a 14 MW windmill project in Madhya Pradesh, India in 2016. URL: http://www.jjtgroup.com | http://www.roha.com

rohahousing.com

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About Ramkesh M.

Experience

Regional Operations Manager - Branch Operations & Customer Service

Education

University of Kota - India

Jaipur National University

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