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Senior Product Manager @Pepperfry
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WORK HISTORY
Senior Product Manager @Pepperfry
Mumbai, IN
Focused on scaling Pepperfry’s assisted commerce and retail-tech ecosystem—bridging online discovery with offline experience, streamlining operations, and driving consistency across the furniture retail journey- Led ML-driven assisted buying platform design for optimized routing, agent efficiency, and conversion intelligence- Built omnichannel retail stack integrating GMB APIs, hyperlocal discovery, and real-time store inventory sync- Developed CRM-led assisted sales engine enabling personalized journeys, lead scoring, and cross-channel cart recovery- Re-architected product ops dashboards with automation-first workflows, improving rollout velocity and SLA governance.
EDUCATION
Indian Institute of Technology, Guwahati
Bachelor of Technology (B.Tech.)
ABOUT RAHUL KUMAR
Full-stack Product Manager with 8+ years leading 0→1 and scale-stage product innovation…
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