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Chrispin Bino C
Business Manager @Pepperfry
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WORK HISTORY
Business Manager @Pepperfry
Chennai, IN
Helping Designers in sales funnel management to achieve a higher conversion rate output. • Manage designing of 5-10 projects month-on-month. • Managing work output of Designers and Team for 2 Studios• Hiring the internal and design partners by taking technical interviews. • Training designers to achieve predictable sales and design output. • Customer Experience & Relationship Management. • Collaborate with Category teams and cross-functional teams to help in gathering market feedback. • Manage the design and site delivery team and their performance of delegated responsibilities.
EDUCATION
Karunya Institute of Technology and Sciences
Bachelor of Technology (B.Tech.), Civil Engineering
EXCEL CENTRAL SCHOOL
MATHS AND SCIENCE
ABOUT CHRISPIN BINO C
Currently employed as a Business Manager at Pepperfry Modular, have a solid foundation as a professional interior design consultant with strong sales experience for about 7 years. As a Business manager and a consultant I have good experience of building a pipeline of potential customers and converting them. Providing a great customer experience, setting the right expectation, making the client understand the value of product and brand, being proactive in handling the clients have been my key principles. I am open to a challenging role within a reputable firm where I can utilize my extensive experience, creativity, and project management skills which got rooted from my experience with well-known and esteemed brands such as HomeLane, Design Cafe and Pepperfry.*Collaborate with the customer, understand their requirements, and give them the best design solution for their home, including but not limited to, quoting, detailed designing and getting production drawings ready for manufacturing with the help of core design team.*Focus on, prioritize and execute multiple design projects and keep the track of all ongoing design projects.*Analyze sales reports, project TAT and customer satisfaction.*Escalation handling and payment collection, order tracking, lead designer allotment for projects,*Guiding and mentoring the designers and helping them sort out any escalation or design queries.*Achieve monthly numbers consistently.
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