Rahul Sharma

About Rahul Sharma

Engineering Manager with 9+ years building high-scale systems across fintech and e-commerceLeading a 25+ member engineering team across 3 specialised teams (Pricing, Reconciliation, and Disputes) at PhonePe, which processes 360M+ transactions daily. I work across growth engineering and central platforms - managing one of the highest transaction volumes in global fintech. I oversee highly distributed systems that handle billions of events with real-time multi-party reconciliation across banks, merchants, and payment networks.Current Impact at PhonePe:→ Massive Scale: Built systems processing 360M+ daily transactions with complex multi-party reconciliation and automated dispute resolution→ Financial Infrastructure: Architected central pricing engines managing settlements, fund transfers, and dispute workflows for India\'s largest payment platform→ Growth Engineering: Drive initiatives that directly impact user acquisition and engagement at a population scale→ Technical Leadership: Managing 25+ engineers while building analytics and observability stacks for operational excellenceTechnical Expertise: Java, Django, Ruby on Rails, Node.js, Elasticsearch, Kafka, ZooKeeper, JavaScript, and distributed event processing systems.Previously built the offers ecosystem processing 100M+ rewards daily and 5B+ events, reducing computation latency from 1 second to 100ms.My unique edge:I\'ve worked across the full spectrum - from 0-to-1 products at startups to now managing population-scale systems. This combination helps me make strategic tradeoffs considering business impact, long-term cost, and system scalability, whether building new products or scaling existing ones.Having built products for both hundreds and hundreds of millions of users, I understand what it takes to create a robust financial infrastructure that serves Bharat\'s digital payments needs.Open to connecting with engineering leaders solving complex problems at scale.

Experience

1. Engineering Manager

   PhonePe

   Jul 2023 — Present · Bengaluru, IN

   Leading financial suite of products, Pricing & Monetisation, Recon and Dispute teamsLeading a high-impact, distributed team of 25+ engineers across Pricing, Monetisation, Reconciliation, and Disputes, managing complex systems processing 360M+ daily transactions with six-nines uptime. Responsible for architectural decisions, stakeholder management, and driving operational excellence in India’s largest payment platform.Key contributions:Built and scaled resilient systems ensuring real-time multi-party reconciliation across banks, merchants, and payment networks.Architected Offers, central pricing and reconciliation platforms powering transaction monetisation, pricing, receivable vs payable reconciliation, and automated dispute resolution workflows.Established engineering best practices in observability, audits, and governance to ensure compliance and operational rigour.Facilitating people\'s growth through mentorship, team organisation, and promoting a culture of accountability and continuous improvement.

Education

• Jawahar Navodaya Vidyalaya - JNV

  high school, PCM

  2007 — 2011

• Y Combinator

  Startup School - SUS 2022, Entrepreneurship/Entrepreneurial Studies

• Indian Institute of Technology (Indian School of Mines), Dhanbad

  Bachelor of Technology (BTech), Computer Science

  2012 — 2016