Purushottam Upadhye

IT Technical Project Manager @isolved

Chicago, IL, US

Provide leadership and direction to the functional team to coordinate for project scope control, quality control, communication management, change control management, risk management and issue management• Adopt internal delivery methodologies (ITIL, Agile, Kanban) and best practices (ITSM/ITIL) for improved support & servicing• Establish and monitor program priorities, objectives, and procedures, determining area objectives, targets of service, and resource allocations• Manage and oversee short, long-term and/or multiple complex projects while working as a liaison between internal and external stakeholders • Develop project scope, cost estimates, human resource requirements, work plans, time schedules, communication plans, and make work assignments to meet project objectives