Sagarika A.

Staff Product Manager @eHealth, Inc.

Conducted comprehensive market research and competitor analysis to identify market trends and customer needs. • Collaborated with design and UX research teams to create user experience that improved customer satisfaction and reduced bounce rates by 30% • Implemented A/B testing strategies and user testing feedback loops to optimize product features and user experience resulting in a 20% increase in conversion rates. • Managed product roadmaps, prioritized features and ensured timely delivery of product releases. • Spearheaded the development of personalized recommendation algorithm that resulted in 20% higher retention rates. • Collaborated with Data science team and engineers to design, implement, and iterate on machine learning models, enhancing the accuracy and relevance of recommendations. • Collaborate with engineers to ship new, impactful features, including preparing necessary technical specifications, coordinating development activity, and tracking progress of in-flight projects. • Created and maintained dashboards using tools like Adobe Analytics, and Tableau to monitor and track the KPIs and user behavior, providing actionable insights to drive product improvements. • Manage product backlog to consistently innovate and improve the business. • Responsible for optimizing the Mobile eCommerce shopping experience resulting in higher conversions and reducing churn. • Responsible for MA switchers customer segment and digital affiliate marketing channel • Ability to understand Architecture and System design and propose scalable solutions and end-end architecture.