Prerna Ralh

Senior Business Analyst @Northwell Health

NY, US

Managed and synchronized provider and specialty data across EPIC, Salesforce, and Northwell Digital platforms, ensuring consistency and standardization.Oversaw the Master Specialty List, maintaining accuracy, mapping, and alignment across diverse systems (e.g, Salesforce, ECHO, Epic).Consolidated provider specialties into a \"one-stop shop\" master workbook for validation and approval by service line and operational leaders.Conducted gap analyses, resolved discrepancies, and implemented solutions to ensure data integrity and completeness.Built and managed EPIC provider teams for admit, consult, and on-call workflows, enhancing operational readiness.Designed and enforced data governance policies and streamlined specialty mapping processes.Led provider data validation for Salesforce, Epic, and Find a Doc (FAD), ensuring seamless bulk uploads and data accuracy.Partnered with stakeholders across departments (credentialing, clinical ops, consumer search) to harmonize provider data.Created SOPs, project documents, and dashboards to improve transparency, decision-making, and team alignment.Monitored scope, risks, and deliverables in project plans to ensure successful execution and timely completion.Developed and coordinated provider subgroups, visit types, and referral orders in collaboration with the EPIC Cadence team, ensuring alignment with organizational workflows and improving patient care processes

..

Master of Science - MS

...

Bachelor of Technology - BTech

..

Master of Business Administration - MBA